| S/N |
Fun Timer Position |
Job Description |
| 1 |
Bar Staff |
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To be able to explain the drinks menu to customers and be knowledgeable
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To clean the respective work area at the end of the shift and work-day
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To ensure all bar equipment and utensils are properly maintained and cleaned
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To ensure cleanliness, orderliness, and health and safety standards in the work area
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To ensure guest compliance under Responsible Use of Alcohol, and legal requirements and restrictions for an event in a tactful and positive manner
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To follow all food safety and health and safety legislation, and report any problems immediately to your supervisor
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To greet, attend and respond to customers promptly using GuestPath training
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To handle customer feedbacks and complaints promptly
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To present a courteous, pleasant and well-groomed image to customers. Always wear a SMILE
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To report all equipment faults to your supervisor
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To serve and delight all customers
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To work as a team and take direction from your Team Leader
Work Area: Hospitality Area
|
| 2 |
Cash Room Attendant |
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To adhere to the SCS cash handling procedure at all times without exception
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To ensure proper distribution, collection, and reconciliation of monies
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To maintain and housekeep proper filing system, and keep accurate documentation
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To perform change runs by picking up cash drops from various locations and making change
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To perform closing cash room duties by counting and logging cash, verifying coupons collected during events, preparing cash for deposit and closing out and charging credit cards machines for next event
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To prepare bank allotments by counting monies, auditing bank to bank verification slips, ensuring bank bags are ready for event operation and issuing bank bags to cashiers
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To process final money collection at the end of events by accepting money from cashiers and completing final collection paperwork
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To work as a team and take direction from your superior
Work Area: Cash Room
|
| 3 |
Cashier |
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To greet, attend and respond to customers promptly using GuestPath training
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To maintain cleanliness, orderliness and health and safety standards in their place of work
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To monitor the POS to ensure that there is adequate change available
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To present a courteous, pleasant and well-groomed image to customers. Always wear a SMILE
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To use the Point of Sale (POS) as trained. If you are unsure of a procedure, it is your responsibility to seek clarification/more training
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To work as a team and take direction from their Team Leader
Work Area: Concessions and other areas
|
| 4 |
Cook in Kitchen |
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To assist the Chef in the day-to-day cooking in the kitchen
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To clean the respective work stations at the end of the shift and work-day
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To conduct a complete stock count at the end of the shift
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To conduct all necessary food safety checks and complete all documents as required
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To ensure food prepared meet standards and quality, including adherence to safety standards
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To ensure food produce and raw materials received meet standards and quality
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To maintain cleanliness, orderliness, and health and safety standard in the work area
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To prepare all menu items according to prescribed recipes under the direction of the Executive Head Chef or one of his representatives
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To work as a team and take direction from your immediate supervisor
Work Area: Central Kitchen / Concessions
|
| 5 |
Expediter |
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To assist in the closing restocking, cleaning and closedown procedures at the end of their shift as requested by their Team Leader
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To greet, attend and respond to customers promptly using GuestPath training
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To handle customer feedbacks and complaints promptly
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To maintain cleanliness, orderliness and health and safety standards in their place of work
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To perform any ad-hoc duties as assigned by their Team Leader
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To prepare and present food orders accordingly in a timely manner
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To present a courteous, pleasant and well-groomed image to customers. Always wear a SMILE
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To provide continual attention and service to all guests whenever they are in your area, even if they are not in your section of responsibility
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To report faulty equipment and any Health and Safety issues promptly to their Team Leader
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To work as a team and take direction from their Team Leader
Work Area: Concessions
|
| 6 |
Hospitality Server |
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To be able to explain the food and drinks menu, and be knowledgeable
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To ensure guest compliance under Responsible Use of Alcohol, and legal requirements and restrictions for an event in a tactful and positive manner
-
To greet, attend and respond to customers promptly using GuestPath training
-
To handle customer feedback and complaints promptly
-
To maintain high standards of cleanliness in dining rooms at all times
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To present a courteous, pleasant and well-groomed image to customers, Always wear a SMILE.
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To provide continual attention and service to all guests whenever they are in your area, even if they are not in your section of responsibility
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To serve and delight all customers
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To work as a team and take direction from your Team Leader
Work Area: Lounge and other areas
|
| 7 |
Kitchen Steward |
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To assist in the loading or unloading of trucks picking up or delivering food supplies and equipment
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To assist the Cooks in the daily food preparation (e.g., wash, cut and peel)
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To ensure kitchen work areas and restaurant equipment and utensils are properly maintained and cleaned
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To follow all Food Safety and Health and Safety legislation, and report any problems immediately to your supervisor
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To maintain orderliness, cleanliness and health and safety standard in the work areas
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To report all equipment faults immediately to your supervisor
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To scrape food from dirty dishes and wash them by hand or place them in racks or on conveyor to dishwashing machine
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To segregate and remove trash and place them in designated containers
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To transport food supplies and equipment from storage to work areas
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To work as a team and take direction from your superior
Work Area: Central Kitchen, Suite Kitchen
|
| 8 |
Suite Attendant |
- To assist any guests, even those who may not be in your own suite
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To be able to explain food and drinks menu, and be knowledgeable.
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To converse with the host and understand their timings for meal and drink service
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To ensure guest compliance under the Responsible Service of Alcohol, and legal requirements and restrictions for an event in a tactful and positive manner
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To ensure sufficient inventory
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To greet, attend and respond to customers promptly using GuestPath training.
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To handle customer feedbacks and complaints promptly
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To maintain high standards of cleanliness and orderliness in suites at all times
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To open and close suites during each shift
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To present a courteous, pleasant and well-groomed image in accordance to proper suite procedures and dress codes. Always wear a SMILE.
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To report faulty equipment promptly to your Team Leader
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To serve and delight all customers.
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To set tables and clean and re-set table promptly
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To work as a team and take direction from your Team Leader
Work Area: Suites
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